Some claim that carpet off-gasses fumes such as from formaldehyde. Formaldehyde isn’t used in the manufacturing of carpet.
Any odor from a new carpet is simply a "new carpet odor," just as you might find in a new car or other manufactured product.
Then, people blame the latex in carpet, saying they have an allergic reaction to the natural "glues."
The problem is, latex in today’s carpet is also synthetic, which studies show does not contribute to allergic reactions.
How can you respond to customers and clients when they begin to question the value of carpet? Educate them.
Put together a binder with information from solid sources, such as various articles from CM/Cleanfax® magazine and from the carpet manufacturing industry.
"We have two hairy dogs, and a house with some rug-covered floors and some with wall-to-wall carpet. We called AmeriClean in response to a sale coupon. Because of the holiday season, we had to ask the company to slip the coupon deadline by a day or two. Courteously, they did this. Necessary cleaning was thorough, efficient and well priced. Our family is happy to recommend AmeriClean enthusiastically on the basis of performance, price, and flexibility."
