In 1984, native Marylanders Russ and Sheila Ellis had an idea that became reality: their new cleaning business was born. From the beginning, they emphasized customer service and high quality. Working door to door and building from satisfied customers' referrals, AmeriClean grew from a home-based business in 1984 to a widely-respected company operating out of a 10,000 square-foot facility complete with in-plant restoration services. Today, AmeriClean vans and products ensure environmental safety and efficient use of water resources, even on in-home service stops.
Although shag carpets might be fewer today than they were in 1984 and deodorization and cleaning technologies have improved dramatically since then, some things about AmeriClean haven't changed.
Customers are always first, and follow-up calls after each AmeriClean job help ensure that. Staff work hard to make sure every client feels comfortable and pleased with the results they get from every AmeriClean service.
Russ's former work as a Coast Guard mechanic pays off in his unrelenting attention to detail in every cleaning job. "We'll take on something no one else will attempt, and we'll do it," he says. "I don't let it go. I see it as a research opportunity."
Russ can show evidence for what he says, too—whether he's surprising RV owners by removing road dirt they thought could never be removed or bringing pigmented leather back to life even though popular knowledge said it couldn't be done.
